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Hello McMurray

I felt the need to write to you concerning Lynn DiSarro. Lynn assisted my wife and I in a recent refinancing of our mortgage and did a wonderful job. We appreciate all that she did for us, spending time answering our questions and always demonstrating to us patience during the process. She is knowledgeable and able to explain “re-financing” in a way that made us feel comfortable and reassured.

We were solicited by many financial institutions to refinance our home over the last few months and our choice was based not on the reputation of the lending institution or even the interest rate but rather our decision was because of Lynn and her overall approach towards us from the beginning of our inquiry to the day of the closing. Her customer services skills are, in our opinion, unmatched in the banking industry. I would highly recommend her to our friends and neighbors to refinance their home based on our experience.

Sincerely,
Kris and Sheri Popovitch

After seven months of an exasperating experience of trying to refinance through BofA (how many times can one's paper work get lost?!) I had the greatly satisfying experience of working with Marques Wood at Lenox. He expedited my refinance and within 30 days we were ready to close. Marques was extremely diligent, thorough, intelligent and detailed. I cannot imagine a better experience than the one I had with Lenox, led by Marques Wood.

D.Shaffer
Laguna Niguel, CA

Over the past few months, I've worked with Jean to refinance my home in the East Bay of San Francisco. I expect to sign the loan documents next week, so the journey is about complete.

The purpose of this note is to express my appreciation for Jean's courtesy and expert assistance in my refinancing process. As a result of several phone conversations and e-mail exchanges with Jean, I've become thankful for someone who is as patient and she is courteous. Jean's responses to my questions have always been concise and complete. The refinancing process is never fun. Jean's efforts have minimized the pain, and I have much respect for her competence and customer courtesy.

Sincerely,
Bill Danville, CA

P.S. Writing this note was the biggest no-brainer in the history of mankind!

Amy and I thank you for your perseverance and hard work to get this loan financed ASAP.

You have been awesome to do business with you. If the need arises in the future I will call you.

Thank you again,
Nick and Amy

Dear Mr. Hoffman,

I am beginning to think that you are one of the best in the business. Thanks. I will also be referring friends and colleagues to you.

Regards, Harry

I recently refinanced my house through Lenox/Weslend. Mr. Marques Wood was the individual who assisted me from the beginning to the end of the process. My experience was extremely positive and it was a pleasure working with Mr. Wood throughout the process. The level of professionalism and degree of understanding shown by Mr. Marques Wood were exemplary and I look forward to work with him and Lenox/Weslend in the future.

J. Nejad, Ph.D.